Website chat that a customer can actually reach a human on

Most website chat widgets are good at starting a conversation and bad at finishing one. The visitor types, a bot replies, and then nothing happens until someone notices the tab.

What makes chat work is less about the widget than the queue behind it.

  • It becomes a conversation with an owner, not an anonymous session that expires.
  • Anyone on the team can answer, so it does not depend on one person being at a desk.
  • The history survives — if the visitor returns by email, the team can see what was already discussed.

Onsites AI puts website chat in the same shared inbox as email, WhatsApp, Telegram, WeChat, LINE and Messenger, so the widget is a front door rather than a separate product.

Website chat · adding a chat widget

Free for the first 3 seats. onsitesai.com

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